We are expecting more from all of our delivery chain – sales, marketing, data entry, developers, dispatchers, logistics etc etc. This is about building their skills, refining systems, building productivity and rewarding them for these developments.

This is not “more for less” rather a “lot more for a little bit more”….more engagement, more commitment, more focus, and more participation.

We’re all comfortable with the thought that our team, our staff are our most valuable assets yet on occasion we treat them as a liability, and ignore their need to be refreshed and developed.