More than feeling it, perhaps the most appropriate action is to identify it. We all need to understand that PRESSURE is just another definition for urgent projects...and urgent projects arise through poor planning, communication, intelligence or analysis. The more you understand your market place, the expectations of your guests and clients; the clearer is the [...]
Some use disk methodology to indentify these personality types...others use experience and necessity. Whichever you use, always remember that in each successful business you will have: • Minders – those who care and manage the growth and development of your team members. • Finders – those who go out and identify and convert customers, clients [...]
The fundamentals of discretionary effort...effort about the requested, planned or understood. In fact it can only be delivered at the third level of engagement. The first level of employee engagement is when the employee undertakes faithfully the verbal instructions from their employer. Level two is when the employee anticipates some fundamental engagement elements and “does [...]
When the bell rings the dogs salivate. When the salesman makes a profitable sale....she gets paid! If only it was as simple as this. The fact is there are still employees in the sales and marketing area that expect to be getting paid without delivering the contributions that enable those payments to be made.
Communication and selling your product benefits is getting tougher...... there are a lot of pretenders out there. The solutions are to be found in your prospects’ current realities. Acceptance or rejection is going to be based on the value that they see you product or service, and not on the way you see it. You [...]
These could be creating value for sale or delivering maximum revenue to your superannuation fund?? It may be to build a sustainable business entity that provides a legacy for employees or family...by definition, commercial imperatives require financial guidelines, processes and deliverables .... measure the suckers! How seriously you treat your business is reflected in the [...]
Activity right now is about identifying what's going to change in the next 12months! Will you be driving it or will your competitors be taking the lead....what’s happening with your customers....do you care enough to ask and really listen to these answers? With FY 2015 just around the corner now’s probably not a bad time [...]
With 70% of small to medium businesses physically having to be sold by older (please note I don’t use the word “old”) owners in the next 5 years, and this puts extraordinary pressure on these business owners and the businesses themselves. Without promoting Family Business Australia too heavily as an authority on assisting in the [...]
I think these are the greatest compliments a client can give us. The challenge for us as suppliers, purveyors, creators and delivers of solutions to our clients, is to show we care enough to invest “discretionary effort” into their businesses. We planned and created a wow moment. The only challenge is, because we all can [...]
And a little confronting..... while we (my wife and I) were walking in a national park and I commented to a walker that his two dogs were destroying the flora and fauna (through their scent), and after the initial exchange we moved on quickly. In business or life the intro is generally followed by an [...]